FAQ

FAQ: Frequently Asked Questions

Welcome to the our FAQs page. Questions not covered here may be emailed to RoadWorks by using the "Contact Us" link, or you may contact RoadWorks Customer Service by phone at 1-800-448-8741.

Where may I purchase RoadWorks accessories?

RoadWorks accessories are available at quality Chrome Shops, Truck Stops and Truck Dealerships nationwide, to find a dealer go to the "Find Dealers" link in the navigation bar at the top of any RoadWorks webpage.   Your RoadWorks dealer can arrange with us for your order to be shipped right to your door.

What if my favorite Chrome Shop, Truck Stop, or Truck Dealership does not carry RoadWorks Truck Accessories?

Ask them to call 1-800-448-8741 to set up an account and suggest that they visit our web site www.roadworksmfg.com.

My trailer caught my right rear light bar, may I purchase one side only?

Yes. RoadWorks is pleased to provide any part of any kit including stainless steel, lights, wiring harnesses, hardware, and mounting brackets.  Have your dealer call for a component part number and price.

How do I become an authorized RoadWorks dealer?

Please call 1-800-448-8741 and ask to set up an account.  We will arrange to have a sales representative visit your location.

Will RoadWorks manufacture "Special" orders?

RoadWorks will fabricate items not found in our regular product line as long as the items are within the capabilities of our tooling and equipment. RoadWorks will produce a drawing to your specifications. Special orders may require a one-time setup fee in addition to the per item cost.

All specifications for special orders are assumed to be correct."Special order items will be given a part number beginning with "S" and are not returnable.

Allow 4-6 weeks after full specification is provided and agreed upon for delivery of special order items.

Where do I get pricing information?

Visit the "Find Dealers" link on the navigation bar at the top of any Roadworks webpage to find a Dealer near you. Any of our authorized Dealers can give you a price quote.

*LIMITED LIFETIME WARRANTY

What is covered?

All defects in materials or workmanship on select properly installed Roadworks Manufacturing in line, fabricated production products (meaning non-custom, non-special order products) except those listed below under One Year Warranty.

For how long?

This warranty, and any implied warranties including merchantability and fitness for a particular purpose, last as long as the original retail purchaser owns the vehicle on which the product is installed. The warranty expires if the product is removed from the original vehicle or if the original vehicle is transferred to another owner. The warranty is not transferable from the original purchaser.